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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kim Davenport

June 11, 2026

5  out of  5
rating by Kim Davenport
"Jason was polite and knowledgable about the policies my husband and I have. He answered my questions as we walked through our products. He and his staff are great!"
We responded:
"Thank you, Kim, for your kind words. It's great to hear that Jason and the team were able to assist you and your husband with your policies. We appreciate your feedback and look forward to continuing to serve you."
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david Corwin

June 5, 2026

5  out of  5
rating by david Corwin
"Kelsey and jason are great. They always take care of my issues and make things painless. They have been a huge help to me and my family. I've used a lot of different insurance companies over the years. And honestly wouldn't go anywhere else besides jason frantz."
We responded:
"Thanks for the great review!! Kelsey is great and always helps our customers with their insurance needs. "
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Andrew Johnson

June 5, 2026

5  out of  5
rating by Andrew Johnson
"Jason's office was so kind, considerate, and helpful! I switched my account over from another local agent to Jason's office and it's already been a world of difference! Thank you to Jason and all of his staff!"
We responded:
"Thank you, Andrew, for your thoughtful review! We're glad to hear that switching to our office has made such a positive difference for you. Our team is here to help whenever you need us!"
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John Inman

June 5, 2026

5  out of  5
rating by John Inman
"Absolutely the best experience I've had at an insurance facility, the gal I dealt with was fantastic , fast and very friendly. I also got great rates on my insurance policy. If I could give 10 stars I would. Highly recommend!"
We responded:
"Thank you, John, for sharing your experience! We're glad to hear that our team member provided you with fast and friendly service, and that you're happy with your insurance rates. Your recommendation means a lot to us!"
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Rachel Guerra

May 29, 2026

5  out of  5
rating by Rachel Guerra
"Jason and Kelsey are the best, she is always very helpful and answers all my questions. I would definitely recommend…."
We responded:
"Thank you, Rachel, for your kind words and the 5-star rating. We're glad to hear that Kelsey has been helpful and able to answer all your questions. Your recommendation means a lot to us!"
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Craig H

April 21, 2026

5  out of  5
rating by Craig H
"Kelsey provided quotes with different options and explained what the different options entailed. She also offered additio al services in case we ever had to file a claim. Knowledgeable and very easy/great/nice to work with."
We responded:
"Thank you, Craig, for sharing your experience with Kelsey. It's great to hear that she was able to provide you with detailed options and additional services. We're glad you found her knowledgeable and easy to work with. Thanks again!"
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Chris P

January 29, 2026

5  out of  5
rating by Chris P
"Very great Customer Service. Kelsey helped me along with the initial signup process & made it very smooth! Definitely superior to the other companies I've dealt with!"
We responded:
"Thank you for the great review. I’m glad Kelsey was able to provide you excellent service and help with your insurance needs!! "
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Jason Loxley

January 9, 2026

5  out of  5
rating by Jason Loxley
"Quick response, knowledgeable and saved me money"
We responded:
"Thanks for great review!! Glad we were able to help with your insurance and save you money. "
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Emma Stott

September 5, 2025

5  out of  5
rating by Emma Stott
"My husband and I just recently moved to Chicago from California and needed renters insurance. Kelsey was quick to get us the policy we needed and was a pleasure to work with!"
We responded:
"Emma thank you for the great review!! I’m glad Kelsey was able to help. She always does a great job with our customers!! "
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Cat Woods

August 28, 2025

5  out of  5
rating by Cat Woods
"I needed to find insurance quickly and Kelsey was so quick to answer my questions. If she didn't know the answer it didn't take her long to research and get back to me. While not entirely a factor in my decision, I did ask about Jason's and team involvement in their community. I received an impressive list of how they support their community. Thanks for giving back!"
We responded:
"Cat thanks for the great review!! Kelsey is great im happy she was able answer you question promptly and help with your insurance needs. "
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Denise Crutcher

July 25, 2025

5  out of  5
rating by Denise Crutcher
"Very responsive, does a good job explaining information."
We responded:
"Thank you for the great review and allowing us to help with your insurance needs!!"
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Jessica Gaddy

July 24, 2025

5  out of  5
rating by Jessica Gaddy
"Jason was great explaining everything to me on all our policy’s. He stayed late and made sure all my questions were answered took the time to explain them. Thank you"
We responded:
"Thanks for the great review. I’m glad I was able to answer your questions and make sure we could meet when it worked best for you. Thanks again for your continued trust!!"
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Kevin Babin

July 18, 2025

5  out of  5
rating by Kevin Babin
"Great fast service at an affordable price. I enjoyed setting up homeowners insurance that made me feel comfortable with the price as well as the service it provides."
We responded:
"Thank you for the great review!! So glad we could help with your home insurance needs and give great service. "
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Stephanie Harris

July 9, 2025

5  out of  5
rating by Stephanie Harris
"Jason your team is INCREDIBLE! Responsive and professional! Kelsey deserves a raise! Top notch service 😊"
We responded:
"Thank you for the great review!! I’m so glad Kelsey was able to help with everything in a timely manner. "
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Dennis Reed

July 3, 2025

5  out of  5
rating by Dennis Reed
"I've had state farm since I was 16. When my rep retired a few things changed and I found myself searching elsewhere. I was please to come back to state farm when jason frantz office reached out to me. They have been there for everything I need and even check on me from time to time in a good way."
We responded:
"Dennis thank you for the great review and allowing us to help with all your insurance needs. "
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Cynthia Hunt

May 7, 2025

5  out of  5
rating by Cynthia Hunt
"Kelsey was so helpful and got me great rate on all of our vehicles."
We responded:
"Thanks Cynthia for the great review! Kelsey is great and I’m so glad she was able to help with your car insurance at a great price. "
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Jay Barth

April 28, 2025

5  out of  5
rating by Jay Barth
"Jason was quick to welcome us to his office and schedule time to review our policies and needs. He met us where we were with the type of service we wanted. His team also stayed a few minutes late to serve as witnesses for some non-insurance forms we needed to sign. Great overall experience"
We responded:
"Thanks for the great review and thank you for your trust in helping with your insurance needs. "
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Jim Forrest

April 8, 2025

5  out of  5
rating by Jim Forrest
"Working with Kelsey was a fantastic experience. She was extremely professional, knowledgeable, and took the time to explain all of my options clearly. I never felt rushed or pressured—just genuinely supported throughout the entire process. Kelsey was incredibly thorough and made sure I had the coverage that fit my needs perfectly. A true pleasure to work with, and I highly recommend her to anyone looking for a trustworthy insurance agent!"
We responded:
"Jim thank you for the wonderful review!’ So happy Kelsey was able to make your experience easy and enjoyable. Thank you for your trust and allowing her to take care of your insurance needs. "
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Kimberly Champion

April 1, 2025

5  out of  5
rating by Kimberly Champion
"Jason and crew are very helpful and easy to work with. Would recommend them to anyone."
We responded:
"Kim thanks for the great review and allowing us to help with your insurance needs!! "
Profile photo of Joshua Jackson

Joshua Jackson

March 6, 2025

5  out of  5
rating by Joshua Jackson
"I’ve had a wonderful experience working with my State Farm agent, Jason Fratz. They have consistently gone above and beyond to ensure that all my insurance needs are met. Whether it's explaining policy details, finding the best coverage options, or explaining the claim process, their expertise and professionalism shine through in every interaction. What I appreciate most is their personalized approach—they take the time to really understand my unique situation and provide tailored solutions. Communication is always prompt and thorough, which makes managing my insurance straightforward and stress-free. I feel confident and secure knowing that Jason Frantz and his team are looking out for me. If you're looking for an agent who truly puts their customers first, I highly recommend their office. Thank you for your outstanding service!"
We responded:
"Josh thank you so much for the wonderful review!! It’s a pleasure helping you and your family with all your insurance needs. It means a lot to hear things like this from our customers. "
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Mark

March 4, 2025

5  out of  5
rating by Mark
"The fine staff at this agency quickly processed my insurance transfer from another state. Everything was handled very well."
We responded:
"Mark thank you for the great review!!Glad to have you as part of our insurance family. "
Profile photo of Dan Olson

Dan Olson

January 29, 2025

5  out of  5
rating by Dan Olson
"Great customer service. He explained all the ins and outs of all my policies in simple to understand language."
We responded:
"Dan thank you for the great review and allowing us to help with all your insurance needs. Jason Frantz. "
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Andrew Kelley

November 14, 2024

5  out of  5
rating by Andrew Kelley
"Just got off the phone with Jason and knew I’d have to leave a review. I’ve never had a better experience dealing with insurance than I had today. Jason took care of everything I needed and more within about 20 minutes. Thank you!"
We responded:
"Thanks for the great review Andrew!! Happy we can help with all your insurance needs!!"
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vardoprincess

November 5, 2024

5  out of  5
rating by vardoprincess
"I've been with Jason Frantz for years, and they always give outstanding service and support! I would very highly recommend them to everyone!!"
We responded:
"Thank you so much for your loyalty over the years and allowing us to take care of your insurance needs. "
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Justin Kimler

September 19, 2024

5  out of  5
rating by Justin Kimler
"Fast and professional. Easy to deal with and great people working there."
We responded:
"Justin thank you for the great review!! Glad we can help with all your insurance needs. "