Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Denise Crutcher

Denise Crutcher

July 25, 2025

5  out of  5
rating by Denise Crutcher
"Very responsive, does a good job explaining information."
We responded:
"Thank you for the great review and allowing us to help with your insurance needs!!"
Profile photo of Jessica Gaddy

Jessica Gaddy

July 24, 2025

5  out of  5
rating by Jessica Gaddy
"Jason was great explaining everything to me on all our policy’s. He stayed late and made sure all my questions were answered took the time to explain them. Thank you"
We responded:
"Thanks for the great review. I’m glad I was able to answer your questions and make sure we could meet when it worked best for you. Thanks again for your continued trust!!"
Profile photo of Kevin Babin

Kevin Babin

July 18, 2025

5  out of  5
rating by Kevin Babin
"Great fast service at an affordable price. I enjoyed setting up homeowners insurance that made me feel comfortable with the price as well as the service it provides."
We responded:
"Thank you for the great review!! So glad we could help with your home insurance needs and give great service. "
Profile photo of Stephanie Harris

Stephanie Harris

July 9, 2025

5  out of  5
rating by Stephanie Harris
"Jason your team is INCREDIBLE! Responsive and professional! Kelsey deserves a raise! Top notch service 😊"
We responded:
"Thank you for the great review!! I’m so glad Kelsey was able to help with everything in a timely manner. "
Profile photo of Dennis Reed

Dennis Reed

July 3, 2025

5  out of  5
rating by Dennis Reed
"I've had state farm since I was 16. When my rep retired a few things changed and I found myself searching elsewhere. I was please to come back to state farm when jason frantz office reached out to me. They have been there for everything I need and even check on me from time to time in a good way."
We responded:
"Dennis thank you for the great review and allowing us to help with all your insurance needs. "
Profile photo of Cynthia Hunt

Cynthia Hunt

May 7, 2025

5  out of  5
rating by Cynthia Hunt
"Kelsey was so helpful and got me great rate on all of our vehicles."
We responded:
"Thanks Cynthia for the great review! Kelsey is great and I’m so glad she was able to help with your car insurance at a great price. "
Profile photo of Jay Barth

Jay Barth

April 28, 2025

5  out of  5
rating by Jay Barth
"Jason was quick to welcome us to his office and schedule time to review our policies and needs. He met us where we were with the type of service we wanted. His team also stayed a few minutes late to serve as witnesses for some non-insurance forms we needed to sign. Great overall experience"
We responded:
"Thanks for the great review and thank you for your trust in helping with your insurance needs. "
Profile photo of Jim Forrest

Jim Forrest

April 8, 2025

5  out of  5
rating by Jim Forrest
"Working with Kelsey was a fantastic experience. She was extremely professional, knowledgeable, and took the time to explain all of my options clearly. I never felt rushed or pressured—just genuinely supported throughout the entire process. Kelsey was incredibly thorough and made sure I had the coverage that fit my needs perfectly. A true pleasure to work with, and I highly recommend her to anyone looking for a trustworthy insurance agent!"
We responded:
"Jim thank you for the wonderful review!’ So happy Kelsey was able to make your experience easy and enjoyable. Thank you for your trust and allowing her to take care of your insurance needs. "
Profile photo of Kimberly Champion

Kimberly Champion

April 1, 2025

5  out of  5
rating by Kimberly Champion
"Jason and crew are very helpful and easy to work with. Would recommend them to anyone."
We responded:
"Kim thanks for the great review and allowing us to help with your insurance needs!! "
Profile photo of Joshua Jackson

Joshua Jackson

March 6, 2025

5  out of  5
rating by Joshua Jackson
"I’ve had a wonderful experience working with my State Farm agent, Jason Fratz. They have consistently gone above and beyond to ensure that all my insurance needs are met. Whether it's explaining policy details, finding the best coverage options, or explaining the claim process, their expertise and professionalism shine through in every interaction. What I appreciate most is their personalized approach—they take the time to really understand my unique situation and provide tailored solutions. Communication is always prompt and thorough, which makes managing my insurance straightforward and stress-free. I feel confident and secure knowing that Jason Frantz and his team are looking out for me. If you're looking for an agent who truly puts their customers first, I highly recommend their office. Thank you for your outstanding service!"
We responded:
"Josh thank you so much for the wonderful review!! It’s a pleasure helping you and your family with all your insurance needs. It means a lot to hear things like this from our customers. "
Profile photo of Mark

Mark

March 4, 2025

5  out of  5
rating by Mark
"The fine staff at this agency quickly processed my insurance transfer from another state. Everything was handled very well."
We responded:
"Mark thank you for the great review!!Glad to have you as part of our insurance family. "
Profile photo of Dan Olson

Dan Olson

January 29, 2025

5  out of  5
rating by Dan Olson
"Great customer service. He explained all the ins and outs of all my policies in simple to understand language."
We responded:
"Dan thank you for the great review and allowing us to help with all your insurance needs. Jason Frantz. "
Profile photo of Andrew Kelley

Andrew Kelley

November 14, 2024

5  out of  5
rating by Andrew Kelley
"Just got off the phone with Jason and knew I’d have to leave a review. I’ve never had a better experience dealing with insurance than I had today. Jason took care of everything I needed and more within about 20 minutes. Thank you!"
We responded:
"Thanks for the great review Andrew!! Happy we can help with all your insurance needs!!"
Profile photo of vardoprincess

vardoprincess

November 5, 2024

5  out of  5
rating by vardoprincess
"I've been with Jason Frantz for years, and they always give outstanding service and support! I would very highly recommend them to everyone!!"
We responded:
"Thank you so much for your loyalty over the years and allowing us to take care of your insurance needs. "
Profile photo of Justin Kimler

Justin Kimler

September 19, 2024

5  out of  5
rating by Justin Kimler
"Fast and professional. Easy to deal with and great people working there."
We responded:
"Justin thank you for the great review!! Glad we can help with all your insurance needs. "
Profile photo of Rita Mann

Rita Mann

September 18, 2024

5  out of  5
rating by Rita Mann
"Jason delivers friendly, helpful service. Great ladies that work in his office."
We responded:
"Rita thank you for your trust and great review. "
Profile photo of Shea Mills

Shea Mills

September 17, 2024

5  out of  5
rating by Shea Mills
"Jason and his team are always available to answer my questions! They are quick, efficient and knowledgeable! My family and I will continue to use them for all our insurance needs!"
We responded:
"Shea thank you for the great review. We are happy we can help with all your families insurance needs!!"
Profile photo of David Gesell

David Gesell

September 7, 2024

5  out of  5
rating by David Gesell
"I switched to State Farm from All State about 2 years ago and it's been the best experience ever really. Between State Farm, Progressive, GEICO, and All State, SF had the best rates for me. I have 2 cars, a motorcycle, a camper, my house, and even mortgage insurance all through SF and it's still cheaper than what I was paying on only my 2 cars before. Customer service is always spot on. Very prompt, and able to help me everytime. Clinton is lucky to have their own SF branch locally. It's nice not having to drive to Bloomington or Decatur. I also know numerous people whom work for SF and say it's a great company even from the inside. That's hard to find nowadays. I won't be switching anytime soon. Thanks!"
We responded:
"David thanks for the great review. So glad we are able to help with all your insurance needs!! "
Profile photo of Odell Dubson

Odell Dubson

August 29, 2024

5  out of  5
rating by Odell Dubson
"Super helpful and friendly. Made sure I was covered with the policies I needed. Highly recommend Jason for all your insurance needs!! 👍🏻👍🏻"
We responded:
"Thank you for the great review!! I’m glad we can help make sure your family is properly protected for all your insurance needs. "
Profile photo of Adam Kohn

Adam Kohn

August 21, 2024

5  out of  5
rating by Adam Kohn
"Great service every time I have a question on my policy, or need to change coverages."
We responded:
"Thanks for the great review. Happy to help with all your auto fire life and health insurance needs. "
Profile photo of Lisa Brown

Lisa Brown

July 10, 2024

5  out of  5
rating by Lisa Brown
"Fast response, knowledgeable staff!"
We responded:
"Thanks for the great review Lisa and allowing us to help with your insurance needs!"
Profile photo of Peyton Koshinski

Peyton Koshinski

July 8, 2024

5  out of  5
rating by Peyton Koshinski
"I’ve had a great experience with Jason frantz office and State Farm! They’ve made sure we understand all our policies and offer us the best options. They also reached out voluntarily to go over all of our policies to make sure everything is still how we want it. Highly recommend!"
We responded:
"Thank you for trusting us with your families insurance needs!! It is greatly appreciated "
Profile photo of Jayson Isaac

Jayson Isaac

May 24, 2024

5  out of  5
rating by Jayson Isaac
"The process was easy and they helped me through every step! Great prices and great service, can't beat that."
We responded:
"Thanks for the great review Jayson!! Glad we could make it easy and help with your insurance needs. "
Profile photo of Natalie Barr

Natalie Barr

May 7, 2024

5  out of  5
rating by Natalie Barr
"Jason is the epitome of what a State Farm agent should be. Always there when we need him! I appreciate him checking in when my auto, home are about to renew and making sure nothing has changed. He is the “good neighbor” we all need!"
We responded:
"Natalie thank you for the great review and letting us taking care of your insurance needs for over a decade. I appreciate your kind words and loyalty very much!! "
Profile photo of Amy Mason

Amy Mason

May 1, 2024

5  out of  5
rating by Amy Mason
"Very welcoming when I walked in. Everyone very nice. Thanks Jason and your stuff for awesome work and making me full like family."
We responded:
"Thanks for the great review. So glad we made you feel at home. We appreciate your business very much!! "