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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

david Corwin

November 11, 2023

5  out of  5 rating by david Corwin
"Kelsey was great she got alot done for me in no time at all. Highly recommended"

Last Days News Kenny Jacobs

October 12, 2023

5  out of  5 rating by Last Days News Kenny Jacobs
"Kelsey was great to deal with. Super fast transaction and found me great policies at great prices. I highly recommend this agency!"

Kathy Rakers

September 14, 2023

5  out of  5 rating by Kathy Rakers
"Jason and his staff have always been helpful and friendly. We recently filed a claim for our motor home. The catalytic converter was stolen. Jason was very helpful in filing our claim and getting it settled. We would definitely recommend Jason Frantz Mike and Kathy"

Cheyenne l

September 6, 2023

5  out of  5 rating by Cheyenne l
"Jenna is always on top of making sure I have the best rates and coverages. Super easy to work with!"

Jes K

August 28, 2023

5  out of  5 rating by Jes K
"Helps me out when I have any questions"

Kathy Simonovic

August 11, 2023

5  out of  5 rating by Kathy Simonovic
"I understand since covid the cost of many things have gone up but Jason took the time to explain everything I wanted to know. The folks at this office are all very friendly and helpful."

Teresa Evans

July 31, 2023

5  out of  5 rating by Teresa Evans
"Jason and his staff are very friendly and helpful without being pushy."

Rachel Barry

July 14, 2023

5  out of  5 rating by Rachel Barry
"Jason is incredibly thorough when discussing options and is always available to answer questions!"

Rick Estes

July 6, 2023

5  out of  5 rating by Rick Estes
"Thank you to Kelsey. Super efficient, friendly, knowledgeable and helpful!"

Heather Fahsbender

June 29, 2023

5  out of  5 rating by Heather Fahsbender
"Jason and his team a super friendly and helpful. I appreciate their efforts in helping us out whenever we have a question."

Micheal Frick

June 19, 2023

5  out of  5 rating by Micheal Frick
"I’ve been with Jason for as long as I’ve been off of my parents insurance and haven’t changed even after moving almost an hour away he is always nice and courteous when on the phone and him and his team are very quick about getting things done for you."

Paige Weaver

June 19, 2023

5  out of  5 rating by Paige Weaver
"Kelsey was super helpful throughout the quoting process and helped me better understand my coverage! I highly recommend working with her or anyone in Jason's office - they're all very friendly and knowledgeable!"

jen Schumacher

June 19, 2023

5  out of  5 rating by jen Schumacher
"Kelsey Althouse at the Jason Frantz office in Clinton Il is fabulous to work with. She is a fantastic resource, we loved working With her."

Kris Zogg

June 17, 2023

5  out of  5 rating by Kris Zogg
"Great customer service!"

Larry Lile

June 16, 2023

5  out of  5 rating by Larry Lile
"There the best fast to help u and very polite and nice I wouldn't have no other ins"

RI know Norris

May 17, 2023

5  out of  5 rating by RI know Norris
"Kelsey was a delight to work with. The others in the office were very nice. Jason came out and talked with us a little seemed very nice also."

Mason Sanwick

May 12, 2023

5  out of  5 rating by Mason Sanwick
"Kelsey is a rockstar! I'm another state farm rep in Nebraska, and have a client that had to register for something in Illinois. I was unable to figure it out myself so I called to get some help and Kelsey was on it! She was quick and helped me out even though she had no reason to!"

Pauline Pruitt

May 10, 2023

5  out of  5 rating by Pauline Pruitt
"Absolutely the best insurance company I've had a pleasure to deal with. Very patient"

Toni Kidd

May 5, 2023

5  out of  5 rating by Toni Kidd
"I have been with State Farm since 1986 and have been Jason Frantz for the last 12 years. Anything we ever needed from insuring a new vehicle to claims for property damage, Jason and his team always handle everything swiftly and stress free for us. Great people to work with! Joseph and Toni Kidd."

Helen Orange Pugh

May 2, 2023

5  out of  5 rating by Helen Orange Pugh
"My journey with State Farm began with Kelsey Althouse, just one phone call and she was willing to make sure that everything that l needed for Auto insurance and Home Owners Insurance was taken care of, she was quick to answer any questions I had and assured me that my transition from my old insurance company to State Farm would be no problem whatsoever, she made the process so EASY!!! Thanks Kelsey"

Melissa Aldridge

May 1, 2023

5  out of  5 rating by Melissa Aldridge
"I recently had the pleasure of working with Kelsey Althouse. She was so professional and kind and took the time to answer all of my questions. Truly a great experience!"

Eric Asafailo

May 1, 2023

5  out of  5 rating by Eric Asafailo
"Kelsey did absolutely wonderful! She was very helpful in answering all of my questions and replied in a timely manner. She was very knowledgeable and confident! 2 thumbs up, great job Kelsey!"

Melinda Woollen

March 27, 2023

5  out of  5 rating by Melinda Woollen
"We have been insured through Jason Frantz's office for around 10 years now. While during most of that it is been pretty uneventful, the few instances where we had to go through the claims process, both for other people at fault, comprehensive and sadly once being the liable party, it has always been a smooth and easy process. The office staff is always helpful and know you by name. I've shopped around before and have never found a better priced insurance provider for our needs for home and auto."

Matt Hall

March 25, 2023

5  out of  5 rating by Matt Hall
"A smooth transition in switching to State Farm with his staff. Great communication, quick responses and got a great deal on home and auto! Really looking forward to working with them and seeing what else we can do!"

Marilyn Black

March 14, 2023

5  out of  5 rating by Marilyn Black
"Jason is a great agent. Explains my policy thoroughly and answers all my questions carefully. Thank you Jason and staff"